Investing in cutting-edge design technology provides a significant advantage for kbb retailers, establishing a critical point of difference in a competitive market. However, with technology constantly evolving, the key to fully utilising these tools lies in dedicated training.
Cyncly, a leader in design software solutions, offers comprehensive training programmes designed to help kbb professionals master their technology. The training can cover everything from basic functionalities to advanced features, ensuring that participants can tailor the software to their specific needs and workflows. Through detailed instruction and hands-on practice, Cyncly’s training equips users with the skills needed to streamline their design processes, enhance accuracy, and improve overall business operations.
Manchester-based Prestige Kitchens, a long-time user of Cyncly’s Winner kitchen design software, recently participated in Cyncly’s workflow course, with transformative results. As Director Raith Rahmani explains: “Prior to attending the workflow course, we had been using Winner for about eight years, primarily for graphics. We relied on outdated pricing methods and quotation creation processes. From the start of the course, we felt confident that we would gain substantial value, and we were not disappointed.
Our instructor, provided thorough and tailored guidance, addressing our specific requirements and helping us understand our current standing and future potential with Winner.”
Following the course, the retailer implemented several key changes to significantly improve its daily operations, including:
- Updating catalogues and correctly pricing them for its preferred margins.
- Personalising the quotation setup to suit its needs.
- Understanding the quote creation process, including implementing discounts.
- Creating a seamless customer journey from quote to contract and order.
- Linking Winner with Schuller for efficient order processing.
“These changes have made our entire process – from design to sale to order – much easier and more efficient,” adds Rahmani. “We continue to tweak our methods, but the course provided us with the knowledge to adapt on the go.
“We’ve also seen a notable increase in our profit margins, thanks to Winner’s quick visual profit indicators during design, which enhance our quoting accuracy.”
The success of Prestige Kitchens underscores the critical importance of investing in comprehensive training to fully harness the power of advanced design software. With Cyncly’s expert training programs, kbb retailers can achieve higher efficiency, greater customer satisfaction, and improved profitability.
For more information on Cyncly’s training programs, visit www.cyncly.com
About Cyncly
Cyncly transforms the way customisable products and spaces are imagined, designed, sold, managed and made. Through its intuitive end-to-end software solutions, Cyncly connects professional designers, retailers and manufacturers to integrated management tools and the world’s largest catalogue content hub. Cyncly solutions serve over 70,000 customers globally, helping to simplify communication, reduce errors, grow sales, increase efficiency and drive innovation – and help make spaces amazing, every step of the way.
