TKC invests in service enhancements to ensure it’s fit for growth
TKC has made further investments into its Denton headquarters, introducing extended shift patterns for round-the-clock picking and increasing its stock-holding capability at the site by 20% to enhance its customer service levels and ensure it is fit for further growth.
Orders are now handled on a 24-hour basis, over three shifts. This allows TKC to comfortably meet the demand for its products, while optimising picking accuracy and supporting next day delivery.
20% additional stock-holding has been created by investing in additional racking and a new mezzanine area at its Denton HQ with almost 2,200 new pick locations to accommodate its enlarged portfolio. The investment consolidates all TKC warehousing now from three locations into one, ensuring a smoother workflow, greater efficiency and on-time delivery.
Says Roy Saunders, CEO at TKC:
“As a company, we continue to grow and have made vast increases in our product range in terms of styles, colours, doors and accessories to ensure we can always match our customers’ requirements. We ship around 150,000 products around the UK every month so continual investment in our operations is important. The new night shift and the extra racking at Denton allow us to control everything in one place, create a smoother operational flow throughout the day and are part of our commitment to providing industry leading service.”
The investments come after the company made improvements to its packaging, labelling and loading after listening to trade customer feedback.
For further information on TKC contact tel: 0161 336 3636, email info@tkc.co.uk, visit www.tkc.co.uk or follow on LinkedIn at www.LinkedIn.com/company/tkcltd